Moving Company Claims Management Software
Moving Company Claims Management Software with Seamless Workflow Management
Integrated Claims Management Software: Claims are an unavoidable part of moving, and CompuMove’s Moving Company Claims Management Software integrates all of the functions needed to manage this important part of Customer Care into a single place. The item damage detail, financial damage responsibility and General Ledger allocation are all seamlessly integrated into a single Claims Manager along with the claim’s sequential workflow process.
Claims Workflow: The claims workflow manager logs customer contacts, and can create automated time-sensitive reminders for each step of the claim process. Claim damage management allows detailed descriptions of individual claim items, linking with a particular work event (like storage), and may be configured with customized damage codes for management use.
Claim Cost Allocation and Management: Cost allocation for damage responsibility can be allocated to company expense, contractor accounts, or a combination of the two. Allocated costs are automatically included in the job costing system, and driver/contractor reports track claims history by worker. Individual claim responsibility may be assigned to a dedicated claim worker, and managers can supervise claim status and pending events for selected workers, or for all involved.
We recently switched to CompuMove from an archaic moving & storage enterprise software and absolutely love it! CompuMove automates so many tasks that before took hours and hours to complete. I absolutely consider switching to this software a paradigm shift in our company dynamic! Mark is very patient and top-notch at training end users on the software. Plus he didn't attempt to talk us into buying the software, which was very odd, but as he said, the system really does sell itself. John is super skilled at all the tweaks and customizations and works tirelessly until it is done. All the folks I have dealt with at this company have been amazing and they have a product that really can't be beat in my opinion. If you're in the moving & storage industry, you need to check out CompuMove!